Questions & Answers
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CONTACT INFORMATION
What products does Valmonta Group offer?
We offer a wide range of lifestyle essentials in the following categories: Bath & Beauty, Home & Decor, Snacks & Grocery, Garden & Outdoor, and Pet Supplies. Our goal is to make everyday living better with quality and practical products.
Do you ship internationally?
Currently, we offer shipping within [insert regions or countries here, e.g., the United States and Canada]. We're working on expanding to more locations soon!
How long does delivery take?
Delivery times vary depending on your location and the product. Most orders are processed within 1–3 business days and delivered within 5–10 business days. You’ll receive a tracking number once your order is shipped.
Can I return or exchange an item?
Yes, we offer a 14-day return policy. If you’re not satisfied with your purchase, contact our support team, and we’ll guide you through the return or exchange process. Products must be unused and in their original packaging.
What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options depending on your region.
Is it safe to shop on your website?
Absolutely. Our website uses secure SSL encryption and trusted payment gateways to protect your personal information and ensure a safe checkout process.
Do you offer discounts or promotions?
Yes! We regularly offer seasonal promotions, bundle deals, and exclusive discounts. Subscribe to our newsletter to stay updated and never miss a deal.
How can I contact customer service?
You can reach our support team, or by using the contact form on our website. We typically respond within 24 hours on business days.
